Build vs. buy: A subscription software checklist

Before you make the decision to build or outsource subscription and recurring billing capabilities, it’s important to consider how the solution will support your needs both now and as you scale. After reviewing this comprehensive checklist, you should be able to make an informed build versus buy decision for your business based on your answers to questions like:

• Can we effectively allocate limited engineering resources to foster product innovation while maintaining our legacy subscription management and recurring billing system?
• Do we have adequate resources to create a robust payments experience with leading payment partners while staying compliant with local and global regulations?
• Do we have the expertise to create a paramount subscriber experience that fosters loyalty? 
• Can we efficiently handle all expenses, assets, and liabilities in our recurring revenue business model? Can we confidently manage revenue recognition and compliance management in all the areas our business operates?
• Can we streamline processes for compliance, customer support, and service delivery to minimize inefficiencies that can lead to increased costs and customer dissatisfaction?