The State of Subscriptions: Consumer report

The State of Subscriptions: Consumer report

Want to know what motivates subscribers to buy, stay, and invite others? Explore the latest global subscriber preference research, alongside subscription industry benchmarks, with Recurly CMO Theresa McEndree.

Theresa Mcendree, CMO, Recurly

How industry leaders are driving subscriber growth and loyalty

Efficiency is paramount now more than ever, and the growth mindset has shifted from volume to long-term subscriber relationships. From pricing to payments, this panel will dive into the top tactics and strategies leading subscription businesses are using to drive recurring revenue.

Michael Ribero, SVP Consumer Revenue, Condé Nast

Jack Marshall, Co-founder, Toolkits

Megan Krouse, Director of Loyalty, Cinemark

Seth Harris, VP, DTC Strategy & Operations, CNBC

Navigating the complexities of compliance

There is a lot at stake for businesses trying to adhere to the latest regional and global regulatory landscape. Hear from one of the industry’s leading legal experts on what you need to do proactively to stay ahead of these changes.

Linda Goldstein, Partner, Bakerhostetler

Global payments: Optimizing for success

Ensuring successful and frictionless transactions across subscriber lifecycles is critical. Add in the complexity of operating globally, and the stakes get even higher. Hear from this panel of payments experts as they uncover everything you need to know to optimize your global payments strategy.

Prasanta Chakraborty, General Manager of Payments, Sling TV

Masha Cilliers, Founder, Payment Options Ltd.

Seamless subscriber experiences: Enabling through technology

The foundation of your business hinges on your ability to deliver a seamless subscriber experience at each customer touchpoint. As a tech and product leader, delivering that at scale while ensuring all of your systems are integrated and automated comes with its challenges. Unpack how other leading brands are solving for scale and providing a competitive customer experience.

Jeff Sheldon, SVP Engineering, Recurly

Greg Jenkins, Head of Product, Findmypast

Simplifying subscription taxes

Taxation rules and regulations are constantly changing, making it crucial for organizations to adapt and optimize their tax processes. Hear from a tax expert on the latest ways businesses are ensuring tax compliance, calculation, and collection.

Gina Chen, Senior Sales Engineer, Vertex

The future of subscriptions

More brands are turning to subscription models to generate recurring revenue and build customer loyalty. Changing consumer expectations and economic challenges are driving the emergence of new subscription models, pricing models, and niche markets. What impacts and shifts will these types of changes have on subscriptions in 2024?

Join this session with Dan Burkhart, CEO and Co-founder of Recurly and an expert in the subscription industry, as he discusses the changes seen in 2023 and what businesses should consider for the future.

Dan Burkhart, CEO, Recurly