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WEBINAR

Recurly payments hub: Your new payment analytics dashboard

Stop guessing where your payment volume is going, or why declines are creeping up. Payments Hub brings five new dashboards into Recurly's analytics, giving you a granular, gateway-by-gateway, card-bin-by-card-bin view of your payment performance. Join Recurly's product and customer success teams for a full walkthrough of what's inside and how to put it to work.

Watch now

Payments Hub builds on Recurly's existing analytics to give you a dedicated, payments-first view of your business — global volume by country, success rates broken out by payment method and gateway, and the specific decline reasons costing you revenue. Whether you're troubleshooting a drop in approval rates or just want a clearer picture of where your transactions succeed and fail, this session walks through all five dashboards with live examples so you know exactly where to look and what to do with what you find.

What's covered:

  • Overview: global payment volume, payment method distribution, and blended success rates broken out by customer-initiated (CIT) and merchant-initiated (MIT) transactions
  • Payment processing: success and decline rates by payment method, gateway, and individual card BIN, plus a normalized view of top decline reasons
  • Account updater: how many cards were automatically updated and how much payment volume ran on them, broken out by card type and update type
  • Payment retry recovery: how many failed transactions were recovered through intelligent retries, and the machine learning model behind when Recurly retries a payment
  • Fraud prevention: blocked transactions and risk scoring for merchants using Count, now extended beyond credit cards to wallets and other payment methods
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