The future of subscriptions

70% of business leaders surveyed said that subscription models were critical to their future growth. But how can you set up your subscription business to drive long-term growth and retention?

We’ve brought together a panel of industry experts to dive into what made the biggest impact on their subscription business this year and discuss the future trends they’re making bets on.

The panel of experts discuss:

• Designing a competitive customer experience post-pandemic
• Payment trends by segment + regions
• Aligning teams around customer-based KPIs

Panelists:

• Melanie Stout, Partner - Paul Larsen Consulting
• Chandler Delmas, Marketing Director - Cinemark
• Ginji Wang, VP Finance and Operations, Fi