Press releases

Recurly Appoints Industry Leader Priya Lakshminarayanan as Chief Product Officer to Drive Next-Generation Subscription Platform Innovation

BROOMFIELD, Colo. and LONDON – October 8, 2024 – Recurly®, a leading subscription management platform, today announced the appointment of Priya Lakshminarayanan as Chief Product Officer (CPO). Lakshminarayanan, who brings more than two decades of experience leading product organizations, will accelerate the company’s mission of empowering brands to stay ahead of evolving subscriber expectations.

Recurly Unveils Suite of AI-Driven Tools to Accelerate Subscriber Growth and Elevate Subscriber Experience

BROOMFIELD, Colo. and LONDON – September 18, 2024 – Recurly® today announced its own brand evolution, significantly enhancing its platform to further its mission of empowering brands to stay ahead of evolving subscriber expectations. Leveraging years of experience processing billions in subscriptions transactions and interactions, and harnessing the power of artificial intelligence (AI), the company reveals Recurly Compass. This suite of AI-driven tools will deliver personalized, proactive insights, empowering subscription teams to swiftly identify and act on new growth opportunities.

Recurly Expands C-Suite With New Chief Customer Officer, Rachel Sheriff

SAN FRANCISCO — July 9, 2024 – Recurly, a leading subscription management and billing platform, has added a strategic C-suite hire to the executive leadership team with the appointment of Rachel Sheriff as Chief Customer Officer (CCO). Sheriff has extensive experience building and scaling global customer success organizations and will serve as a strong advocate of Recurly’s customer-first culture.

Recurly Lifecycle Engagement Empowers Brands to Meet Subscribers Where They Are, Transforming Subscriber Growth and Fueling In-App Experiences

San Francisco, CA – June 5, 2024 – In a strategic move to reshape the consumer subscription landscape, Recurly, a leading subscription management and billing platform, announces a partnership with Redfast, the industry leader in subscriber personalization and engagement. This collaboration brings the power of two platforms together to create a lifecycle engagement tool that drives proactive, personalized in-app experiences to keep subscribers engaged and increase brand loyalty.

Recurly Study Finds Consumer Payment Experience is Critical for Subscription Growth

SAN FRANCISCO, CA — May 14, 2024 — Recurly, a leader in subscription management and recurring billing solutions, today announced the release of a commissioned study conducted by Forrester Consulting on behalf of Recurly. Titled "The Payment Experience Is Critical To Subscriber Growth And Retention," the study sounds the alarm on pervasive payment challenges flatlining consumer subscription growth, with a staggering 100% of surveyed businesses acknowledging the detrimental impact of failed payments.

Recurly Strengthens C-Suite; Appoints Lina Tonk as Chief Marketing Officer

SAN FRANCISCO — April 23, 2024 – Recurly, a leading subscription management and billing platform, is proud to announce the appointment of Lina Tonk as Chief Marketing Officer (CMO) to its executive leadership team. Tonk brings two decades of experience in high-growth software companies and an impressive track record of marketing leadership.

Recurly Revolutionizes Subscription Analytics with In-App Benchmarks

SAN FRANCISCO – April 17, 2024 – Recurly, a leading subscription management and billing platform, today announced the launch of its new dashboards with built-in benchmarks. The new dashboard reports—fueled by the trends of more than 60 million subscribers on Recurly—brings instant benchmarking data and actionable analytics to merchants enabling them to quickly identify opportunities, make informed decisions, and drive growth in the competitive subscription landscape.

Recurly Data Signals Sustained Growth in Digital Media Subscriptions since 2020

SAN FRANCISCO–April 2, 2024–After streaming media subscriptions skyrocketed in 2020 as consumer behavior shifted dramatically during a global pandemic, the industry is normalizing with sustained and steady growth, according to new benchmarking data from Recurly.

Delivering Convenience & Ease, Consumer Software Subscription Benchmarks from Recurly Reveal Significant Industry Growth in 2023

SAN FRANCISCO – March 12, 2024 – Recurly, a leading subscription management and billing platform, today announced the release of latest benchmarks for consumer software subscriptions, predicting an optimistic vision of growth in the coming year. The consumer software subscription industry is a beacon of resilience in a changing economy, delivering both convenience and ease to consumer lives.

Consumer & Financial Services Subscription Benchmarks Reveal Significant Growth in 2023

SAN FRANCISCO – March 5, 2024 – Recurly, a leading subscription management and billing platform, today announced the release of the latest subscription industry benchmarks for consumer and financial services subscriptions, painting an optimistic picture of growth. Collating data from millions of subscribers and billions of transactions, Recurly shares benchmarks and trends, augmented with expert best practices for subscription business growth.