Roadmap Update: First Look at Our Shopify Subscriptions App
On October 10, 2024 our product team shared an exclusive look into the new Shopify app Recurly is building.
In the video you’ll learn:
What features we’re planning for Early Access and V1
When we plan to launch
How to sign up for early access
Here are some of the questions that were surfaced by webinar participants:
What features will V1 of Recurly’s Shopify app include?
In V1, a merchant can install and embed a Recurly Shopify app into their Shopify store, then create and manage subscription plans within Shopify. Then, their customers can purchase a subscription for a Shopify product (and apply a coupon if necessary) and that subscription can then be managed in Recurly where the merchant can view subscriber related info (accounts, plans, subscriptions, invoices, analytics).
Recurly will then perform its magic in ensuring successful renewals by providing revenue recovery solutions via Dunning and Intelligent Retries, meanwhile the subscriber can self-serve core use cases (e.g., cancel, change address, update payment info, etc.) via a Customer Portal.
When will the Recurly Shopify app launch?
Early Access is expected to launch in January 2025, and GA will follow shortly there after in early 2025.
What features are you planning post V1?
After we launch V1, we will focus on integrating with Recurly Revenue Recognition, implementing Shopify Flow for enhanced workflow automation, and integrating products like Recurly Compass and Redfast. We'll also introduce new features for merchants, such as volume-based discounts and additional shipping controls, along with self-service options for subscribers like product-swapping.
Will you support bundles where a customer can subscribe to any number of products?
Yes, we will support bundles as part of our V1 offering.
How will Recurly manage the customer portal? Will it be fully customizable?
We recognize that our merchants want to create tailored experiences for their customers, so all of the subscription-related info will be available via Recurly APIs for you to pull into a customized customer portal. We will also provide a default customer portal that combines Shopify features (e.g., customer info, and orders) and Recurly’s subscription features (e.g., edit subscription).
Which payment processors will be supported in the Recurly system if I leverage the Shopify app?
When offering subscriptions via a Shopify store, Shopify does have constraints in place and requires the use of their payment and checkout experience. Given this model, not all of the payment processors Recurly supports will be available in Shopify. For more information about what Shopify supports, please see this Shopify article. Regardless of the payment method used, Recurly will still leverage dunning e-mails and intelligent retries to help ensure successful renewal payments.
How do I stay informed about the product’s progression?
Click here to sign up for Early Access and/or to be the first to know when we officially launch the app!