Recurly and Kount 360 combine intelligent subscription billing with real-time fraud prevention, protecting revenue from signup through every renewal, at scale.
Fewer manual reviews
Reduction in chargeback rate
Annual signals analyzed for trust scoring
Most subscription businesses manage billing and fraud in separate systems, and that disconnect creates costly gaps every month.
Chargebacks — Fraud that reaches billing becomes a dispute
Chargebacks erode margins, threaten card acceptance, and generate manual work that compounds over time. The longer fraud goes undetected, the more expensive it becomes.
False declines — Overly aggressive rules block legitimate subscribers
Not all fraud prevention is equal. Blunt fraud filters reject high-value customers — creating involuntary churn before a subscription relationship even begins.
Renewal failures — Fraud checks re-trigger and kill healthy subscriptions
A subscriber who passed at signup may be flagged at month three or six — treated as a new transaction rather than a trusted customer. The result is lost recurring revenue.
Operational drag — Manual review doesn't scale with transaction volume
As volume grows, so does the burden on operations teams — and so does the risk of inconsistent decisions that frustrate legitimate customers and slow the business down.
Subscription growth is slowing. Acquisition is more expensive. And fraud-related declines for alternative payment methods have more than doubled — from 1.4% to 3.0% — in recent reporting periods. Involuntary churn is now one of the primary levers available to protect net revenue retention.
Most subscription businesses are managing billing and fraud in separate systems, with separate teams and separate data. That disconnect creates gaps that cost real revenue every month. Recurly and Kount 360 are designed to close those gaps.
Primary audience
Secondary audience
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Kount 360
Real-time fraud scoring (Omniscore)
Evaluate every transaction against 60B+ signals in milliseconds — before it enters the billing cycle.
Kount 360
Digital Identity Global Network
Leverage trust and fraud data from 20,000+ brands and 70+ processors to identify known-good and known-bad actors.
Kount 360
Adaptive AI and machine learning
Supervised and unsupervised ML models improve over time, reducing false positives and detecting emerging fraud patterns.
Recurly
Subscription-aware retry logic
Smart Dunning applies intelligent retry timing and messaging to recover failed payments without human intervention.
Kount 360
Policy management and automation
Set and tune business-specific fraud thresholds, automate approval/review/decline decisions, and reduce manual queue volume.
Kount 360
Chargeback dispute response
End-to-end chargeback management from pre-authorization alerts through dispute response, including Visa RDR and Mastercard Collaboration.
Recurly + Kount 360
Reporting and analytics
Full visibility from macro fraud trends to individual transaction-level detail, informing both fraud strategy and billing optimization.
Recurly + Kount 360
Easy integration
Kount 360 integrates with Recurly's billing platform and connects to Shopify and other major marketplaces with minimal setup.
Recurly and Kount 360 close the gaps between billing and fraud prevention, so every transaction is protected by context, not just a point-in-time risk score.
Powered by Kount 360 Omniscore
Chargeback prevention | Stop fraud before it becomes a dispute
Kount 360 evaluates billions of identity, device, location, and behavioral signals in real time — before a transaction enters the billing cycle. Built on the Equifax Digital Identity Global Network spanning 20,000+ brands and 70+ processors, it delivers fraud intelligence no single merchant can replicate on its own.
Adaptive ML + Recurly Smart Dunning
False decline recovery | Approve more of the legitimate subscribers you've earned
Kount 360's adaptive machine learning distinguishes genuine customers from bad actors with greater precision over time. Recurly reinforces this with Smart Dunning and intelligent retry logic at renewal — so subscribers flagged in error get the right recovery path, not a permanent loss.
Trust profiles + subscription-aware retry
Renewal protection | Keep known-good customers recognized at every renewal
Kount 360 builds trust profiles over time, recognizing subscribers across the Digital Identity Global Network. Combined with Recurly's subscription-aware retry logic, renewals are protected by context — not re-screened as new transactions — resulting in fewer failed renewals and lower involuntary churn.
Policy engine + billing automation
Operational efficiency | Automate the review queue. Scale without adding headcount
Kount 360's policy engine automates approval, review, and decline decisions based on calibrated risk thresholds. Recurly handles payment recovery automatically. Together, both platforms reduce operational load while maintaining precision at any transaction volume.
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