PARTNERSHIP
Stop losing revenue to chargebacks you could have won.
Justt builds tailored, evidence-backed representments for every dispute using Dynamic Arguments — and with no-win-no-fee pricing, you only pay on recovered revenue. Zero upfront cost, zero operational risk.
The problem
Chargebacks are more expensive than they look. It's not just the lost revenue — it's the weeks of manual follow-up after every dispute resolution. Credits to issue. Invoices to adjust. Billing records to reconcile. Subscription workflows to trigger. Done manually, that back-office chaos costs more in employee time than the chargeback itself. Most merchants either lose disputes outright or win them and still spend days cleaning up
Why it works
Pillar 1
Win more chargebacks than you could fighting alone
Every dispute is informed by real-time subscription data — complete customer history, payment behavior, usage patterns, and prior transactions. Justt builds more compelling evidence packages and wins chargebacks that traditional dispute processes would lose.
Pillar 2
Close the loop automatically from dispute to subscription
When a dispute is won or lost, Recurly automatically triggers the right subscription actions. Credits are issued, invoices are updated, billing records sync in real time. Your billing system stays as the single source of truth throughout.
Pillar 3
Recover revenue without manual reconciliation
Eliminate the weeks of manual follow-up that typically follow dispute resolution. Subscription records automatically reflect every dispute outcome. Finance teams can stop chasing spreadsheets and start focusing on strategy.
How it works - One workflow from dispute to resolution
Chargeback detected [Recurly]
A dispute is filed with your bank. Recurly captures it and routes it to Justt with full subscription context — customer history, payment patterns, plan details, and billing records.
Early warning interception [Justt]
Where available, Justt intercepts disputes via RDR and CDRN before they become formal chargebacks — resolving them quietly, protecting your chargeback ratio and merchant standing.
AI builds the evidence package [Justt]
Justt's AI draws on subscription data from Recurly to build a stronger, more specific evidence package. The richer context wins chargebacks that generic dispute responses would lose.
Dispute submitted and managed [Joint]
Justt engages directly with banks and card networks on your behalf — 24/7, at scale, with no manual work from your team.
Recurly reconciles the outcome [Recurly]
Win or lose, Recurly automatically updates invoices, issues credits, adjusts billing records, and triggers downstream subscription workflows. No spreadsheets. No manual cleanup. No risk of duplicate charges.
Key outcomes
- Improved win rates: AI-powered dispute intelligence informed by subscription context wins chargebacks traditional processes would lose.
- Higher recovered revenue: More disputes won means more revenue kept — including recurring charges on subscription transactions that carry unique risk.
- Eliminated manual reconciliation: Automatic syncing of credits, invoices, and subscriber records means zero back-office cleanup after every dispute.
- Protected merchant standing: RDR/CDRN early resolution keeps chargeback ratios clean before they escalate and raise processing costs.
- Reduced involuntary churn: Every recovered dispute is a subscriber retained — directly supporting Recurly's dunning and revenue recovery ecosystem.
- Zero risk to activate: Success-based pricing means Justt only earns when you do. No recovery, no fee — a no-brainer addition for any Recurly merchant.
Capability breakdown
Justt brings
- Fully managed dispute expertise — AI fights chargebacks 24/7 with no in-house resources required.
- RDR/CDRN early interception — stops disputes before they escalate to formal chargebacks.
- Success-based pricing — you only pay when Justt recovers revenue. Zero risk to try.
- Full PSP coverage — works across Adyen, Stripe, Worldpay, Braintree, PayPal, Nuvei, and 30+ more.
Recurly brings
- Subscription intelligence — complete customer history, payment behavior, and billing records enrich every dispute.
- Automatic reconciliation — dispute outcomes sync back to invoices, credits, and subscriber records instantly.
- Single source of truth — billing stays authoritative throughout. No duplicate charges, no misaligned records.
- Unified PSP dashboard — single-source reporting across all processors with no fragmented views.
"Franchising finds a natural fit in Justt because it's built for scale and standardization."
Ron Feldman, CFE
- 250+ enterprise customers trust Recurly
- Millions of disputes processed by Justt across the full PSP ecosystem
- Trusted by enterprises including DoorDash, Meta, and Best Buy
Ready to recover what's yours?
Talk to your Recurly account team to activate the Justt integration — or book a 20-minute profitability assessment at justt.ai.
