We've been thinking about you.
Subscription billing has moved fast this year, and Recurly has kept pace. Let's catch up for 15 minutes. No pitch deck, no fluff, just a quick look at what's new and what it could mean for your team.
SINCE WE LAST CONNECTED
A lot has changed. Here's what matters most.
These aren't incremental updates. The things that were hard or impossible when we last spoke are now solved.
New usage-based billing support
Charge customers for what they actually use, whether that's seats, API calls, events, or metered consumption. Usage-based pricing is the fastest-growing model in subscription billing, and Recurly now handles it natively right alongside flat-rate and hybrid plans.
Recover 70%+ of failed charges with intelligent dunning
Involuntary churn, subscribers lost to failed payments rather than dissatisfaction, is one of the most overlooked revenue leaks in subscription businesses. Recurly's intelligent retry logic and automated dunning recover more than 70% of failed charges before subscribers are affected.
The 2026 State of Subscriptions is out.
Our annual benchmark report is live. It's packed with data on how companies like yours are growing, what churn looks like across verticals, and where the biggest revenue opportunities are going unnoticed. Honestly, it's the clearest look at the subscription landscape we've put out yet.
TRUSTED BY BRANDS YOU KNOW
2,300+ subscription businesses
2,300+
subscription businesses powered by Recurly
35%
average reduction in involuntary churn in year one
70%+
failed charges recovered through intelligent dunning
16x
average ROI for active merchants
Recurly's platform has become the backbone of how we manage subscriber growth. The intelligence it gives our team is unmatched — we can act on problems before they become real issues."
Recurly customer
Subscription leader
WHAT'S NEW IN RECURLY
The tools you didn't have last time we talked.
Spring and Fall 2025 brought Recurly's biggest releases yet — over 80 new features and products across AI, payments, retention, and commerce.
Recurly Compass
(AI — New, Fall 2025) An agentic AI engine built on 15+ years of subscription data. Compass surfaces anomalies, detects payment fraud, predicts churn risk, and executes growth plays — like adjusting pricing or launching a retention campaign — with a single command.
Recurly Engage
(Retention — Expanded, Q2 & Fall 2025) Real-time in-app subscriber prompts that catch churn before it happens. Includes personalized cancellation flows, tiered discount offers, push/SMS capabilities, and Adobe Audience Manager integration for precision targeting.
Recurly Commerce + Shopify
(Commerce — New, Spring 2025) Enterprise-grade Shopify integration that turns one-time shoppers into long-term subscribers. Supports mixed carts (subscriptions + one-time), Build-a-Box offers, free trials, and tailored cancellation flows — all from one platform.
Global Payments Expansion
(Payments — New, Spring 2025) 140+ payment methods and local gateways including Stripe Elements, PayPal Complete (Venmo, Apple Pay, Google Pay), India UPI, Worldpay LATAM, Pix, MercadoPago, SEPA, Klarna BNPL (coming soon), and Adyen Web Components.
Recurly Checkout
(Checkout — New, Spring 2025) A fully customizable, conversion-optimized checkout experience with regional payment methods, one-click payments, and Card on File improvements. Quick to set up, flexible enough for complex subscription flows.
Compass Assistant
(Intelligence — New, Fall 2025) Natural language chat for subscription operations. Create plans, configure add-ons, generate API snippets, launch A/B tests, or trigger a retention flow — all by describing what you want in plain English. Zero dev tickets.
Make revenue predictably easy
Join thousands of global brands that trust Recurly's 15+ years of expertise.
Book your demo