PAYMENT RECOVERY AND DUNNING SOFTWARE
Failed payment recovery software that stops churn before it starts
Recurly's dunning management software applies intelligent retry logic and gateway routing trained on 2,300+ subscription merchants, recovering what generic tools write off.
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CAPABILITIES
Built to reduce churn at every point it happens, not just the moments you notice.
Retry logic trained on real subscription data, not static rules
ML-driven retry timing, instrument selection, and sequencing, optimized per transaction, trained on 15+ years of B2C subscription transaction data across 2,300+ merchants.
Multi-gateway routing built for recovery, not just processing
Route payments across major global gateways simultaneously, with real-time failover and full API control to optimize authorization rates by currency and payment method, so a single gateway's decline logic doesn't decide your recovery rate.
Dunning that adapts to the subscriber, not a uniform schedule
Sequence communications and retry windows based on subscriber lifecycle stage, payment history, and plan type. Account Updater refreshes card credentials automatically, often before a failure ever happens.
Catch the signal before the payment fails
Intercept pre-failure signals like expiring cards, plan downgrades, and account pauses. Intervene before a payment fails, not after.
Subscription leaders trust Recurly
40%
cancel save rate
37%
upsell revenue growth
16%
product adoption lift
300K+
subscribers retained
"Together, we can provide the best subscriber experience. Recurly understands preparation and delivers."
Stephen Comstock
CIO (former), Customer since 2015
"After implementing Recurly, Output saw an astounding 45% decrease in card declines."
Brian Zarlenga
General Manager
Output
"One of the key reasons why we're able to get where we are is that we are very fast to react and also very flexible. Recurly plays a huge part in that."
Anton Jusufi
Director of Product Management
Fabfitfun
Top-rated by real users on G2
Every failed payment is a subscriber you can still keep.
See how Recurly's automated dunning and multi-gateway recovery turn failed payments into retained revenue.
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