Payment Pitfalls - Part 1: When Refunds Go Bad
In this series, called Payment Pitfalls, we’re going to cover some of the most common mis-steps made by merchants that can get them into hot water with either their merchant...
October 04, 2013
by
Rachel Quick
Pro Tip: Provide a Partial Refund
Refunding transactions is easy with Recurly, but did you know a transaction can also be partially refunded? This is great for circumstances where a user has partially used up service,...
October 02, 2013
Topics
Influencing the Recurly Product Roadmap
As you’ve seen from our recent press and newsletters, Recurly is going through a significant growth period, both in terms of customers and internal employees. The product team is 5x...
September 24, 2013
A Glimpse into Card Processing
Having had experience in both traditional and alternative payments, I completely understand the sentiments around payment eco-systems being complex. In its basic parts, it comes down to a network of...
September 18, 2013
Topics
My role as Recurly's Sr. Customer Success Manager is the sexiest yet!
Article contributed by Mary Rosberg, Recurly's new Sr. Customer Success Manager. “The sexiest thing in the entire world is being really smart. And being thoughtful. And being generous. Everything else...
September 10, 2013
Topics
Email customers when a subscription renews or trial ends.
We’re pleased to share that merchants can now email customers both subscription renewal and trial ending reminders. Just set it up and let Recurly automatically remind your customers. Turn on...
August 06, 2013
Topics
Case Study: Candy Japan grows its subscription business with Recurly
It was a confluence of sorts. After spending two years in Tokyo as an exchange student, Bemmu Sepponen fell in love with the unique culture of Japan, which is both...
July 16, 2013
Topics
Prioritizing UX: Redesigning Invoices for Simplicity
If you’ve been reading the Recurly blog lately, you know we’ve been rolling out some updates. Thanks, in part, to the growing design team at Recurly, we’ve updated the marketing website...
Introducing Invoicing
Recurly is excited to power even more of your daily billing activities. Introducing our invoicing feature. Until now, Recurly has focused on collecting payments primarily through credit card and PayPal...
Recurly Product Update – What’s New?
We’ve heard from a number of our merchants that they’d like more visibility not only into what we have been working on at Recurly, but into what features have recently...
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